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Saturn of Bel Air
712 Belair Road
Bel Air, MD
SALES 877-877-0393
SERVICE 877-877-0388
Saturn of Ellicott City
8431 Baltimore Ntl Pike
Ellicott City, MD
SALES 877-871-5566
SERVICE 877-869-8899
Saturn of Glen Burnie
12 Holsum Way
Glen Burnie, MD
SALES 877-876-4466
SERVICE 877-876-3311
Saturn of Owings Mills
11216 Reisterstown Rd
Owings Mills, MD
SALES 877-888-8067
SERVICE 877-881-4455
Saturn of York Road
801 York Road
Towson, MD
SALES 877-879-4488
SERVICE 877-877-5442
In This Issue:
SATURN VUE AND SATURN SKY WIN TOP SEGMENT HONORS IN
2008 AUTO PACIFIC VEHICLE SATISFACTION AWARDS
What Does the Color of Your Car Say About You?
Car Travel
Tips for family road trips
Maryland Trivia
Ask The Car Doctor
and Much, More!
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For the customers of Baltimore Saturn Retailers
SATURN VUE AND SATURN SKY WIN TOP SEGMENT HONORS IN
2008 AUTO PACIFIC VEHICLE SATISFACTION AWARDS
DETROIT, Mich. – The all-new 2008 Saturn Vue crossover SUV and the 2008 Saturn Sky roadster, which have helped lead Saturn’s aggressive product renaissance, have won their respective segments in the 2008 Auto Pacific Vehicle Satisfaction Awards (VSAs).
The Vue, totally redesigned for 2008, placed first in the Compact Crossover SUV segment. The Sky roadster, introduced in 2006 and the first vehicle to usher in Saturn’s dramatically revised product lineup, won the Sports Car segment.
The VSAs, which measure owner satisfaction on 46 different attributes, are driven by data collected from thousands of new car and light truck buyers. They are based on surveys mailed to owners of new 2008 model year cars and trucks purchased between September through December 2007. Of the 46 attributes evaluated, 39 pertain directly to the product and seven focus on the financial and dealership aspects of the vehicle purchasing experience.
“These Auto Pacific awards are especially meaningful because they come directly from our customers. Not only do they tell us that we’re building great vehicles, they reflect how well our customers were treated in our retail facilities,” said Jill Lajdziak, Saturn general manager.
A compact five-door crossover SUV with Saturn’s new European-inspired design and sporty ride and handling, the all-new, 2008 Vue is available in XE and XR models in front-wheel and all-wheel-drive configurations, as well as the Green Line hybrid and Red Line performance models. Base MSRPs range from $21,875 to $29,925.
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The popular Sky roadster, available in base and Red Line performance models, emphasizes a bold, European-inspired look and fun, rear-wheel-drive responsive driving. It’s geared to enthusiasts who want a sports car that doesn’t break the bank. Base MSRPs range from $26,145 to $30,405.
Saturn has always been known for outstanding customer service. As part of the At-Home Test Drive program, participating Saturn retailers bring a new Saturn vehicle directly to customers’ homes, workplaces or other locations for their evaluation. Before the test drive, retailers provide customers with a self-guided checklist to help them decide if the vehicle fits their needs.
Customers researching vehicles on Saturn.com have the opportunity to engage a live, online chat – 24 hours a day – with a Saturn customer service representative who is charged with helping the customer find the information he or she needs.
The At-Home Test Drive and the 24/7 Live Chat programs complement other innovative, customer-driven programs that include:
No Hassle, No Haggle Pricing: Saturn retailers pledge to charge all customers one price.
30-day/1,500-mile Vehicle Exchange Program: Customers can return their new Saturn and exchange it for another Saturn vehicle if for any reason they are not satisfied.
ImSaturn.com: Saturn owners, employees and fans can interact and get inside information about the brand at this first-of-its-kind social networking site.
New-Owner Clinics: Saturn retailers regularly hold structured events to familiarize new Saturn owners with their vehicle and the services offered at the retail facility.
Financial Services Certification: Saturn was the first automotive brand to require all retail finance and insurance managers to complete the rigorous professional certification from the Association of Finance and Insurance Professionals.
Click here to find your next Saturn.
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What Does the Color of Your Car Say About You?
By Alyn King
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The color car you drive actually says a lot about who you are to your friends, family, co-workers, potential dates and clients. There is some indication that the color car you drive can have as much impact on that "first impression" as the make and model. |
Here is a snapshot of what your car color is broadcasting about you:
Red
A red car indicates that you are a passionate person. You are a "take charge" kind of individual and you are at least a little wild. If you are thinking of buying a red car keep in mind that red cars still have the highest rate of theft and the highest insurance rates than any other color vehicle. Bright red paint also subconsciously sends the message that the owner is in a higher income bracket.
Orange
An orange vehicle is exceedingly hard to find. If you have an orange car you most likely crave attention. You are also generally a happy and upbeat person who enjoys being unique.
Yellow
There aren't too many yellow cars on the road either, but a few companies do put them out; think the Ford Focus and VW Bug for instance. If you drive a yellow car you are confident. You like to have fun and you embrace the child within.
Green
Green is the color of nature. The person who chooses a green car is conscientious. They tend to be the go-to person in tense situations because they know how to keep their emotions in balance.
Blue
If your car is dark blue you are likely a very loyal person. You value relationships over wealth and you are calm. Rather than stand out, you like to blend in. If your car is light blue you are serene and peaceful. You also have a strong maternal instinct.
Purple
This is the color of royalty. If you have found a purple car you are a cherished individual who loves beauty, but walks with strength and purpose.
Pink
There are few pink cars out there, but they can be found. If you have a pink car, you like to be treated with a soft touch. You like to smile and you think good health is important.
Brown
If you have a brown car that signifies that you are reliable. You are true to yourself and to those around you. You are earthy and don't engage in "showboating." You are approachable, responsible and worthy of friendship.
Black
A slick black car is the epitome of power and authority. Think CIA or Secret Service. If you have a black car, you are sending the message that you are in control and are self-assured.
White
There are many white cars on the road. What they say about their owners has a lot to do with their upkeep. A clean white car shows that you pay attention to detail. You are careful and pure. A dirty white car makes you look sloppy and indifferent.
Gray
Although gray often represents the dreary and depressing in clothes, furniture and paint, that is not the case with your gray car. A gray car is a comfortable one. It represents stability and self-reliance.
Silver
Silver cars represent prestige, wealth and luxury. The newer and shinier the car, the more this will come across.
Gold
A gold car represents wealth and pride. If you have a gold car, you likely want to be noticed. You want people to know you do not lack financially and you are independent.
Car Travel
Tips for family road trips
By Teresa Plowright
Are your family road trips relaxed rides with plenty of breaks? Or do you do car travel like a space capsule, hurtling through vast distances without a stop?
Most of us muddle through, somewhere in between. Here's tips for surviving car travel with kids.
Pace: try to allow enough time for rest stops. Two hours of car time, then a break, makes a good pattern, with young children. "Rush"is the four-letter word of Travel With Kids!
Pack: a special backpack or bag for each child, with crayons, books, toys, activity sets, stickers, handheld games-- including some new wrapped surprises for little kids. (But don't give out all the loot at once!)
Pint-sized board-games: can be a sound investment. Our favorites are Clue, Sorry, and Trouble. And a tray-- or "travel desk" suspended from the back of the front seat-- is handy, for any activity.
Pack: lots of snacks, such as fruit leathers, crackers, juice packs, treats; a small cooler, or insulated bag, for cold drinks; plastic cups; bandaids, a dishtowel; frisbee and ball for rest-stops; and baby-wipes no matter how old your kids are.
Play: stories on CD's or audiocassettes— they make the miles fly by. Play a story for the whole family on the car stereo system; or bring individual players for your kids. Visit your local library to stock up on stories.
Playrooms: Burger King and MacDonalds have great playrooms on major highways. Let the kids burn off energy while you order their food "to go" to eat later in the car.
Playgrounds: every school and most parks have them! Little limbs need to shake, rattle, and roll.
Picnics: they're fun; the kids can run around; and you save money, too. Pack your own picnic from home, or buy the fixins' at a deli or grocery store.
Potties: it's worth bringing a training pottie, if your child has need-to-go-NOW emergencies.
Pedal-to-the-metal: if you really need to hurtle from point A to B, use a DVD player or laptop, and turn your vehicle into the Cinema on the Highway.
Ask the Car Doctor
Belts & Hoses
Before starting any long trip or after every 50,000 miles of use, check all of the engine's accessory belts. Today, many cars are equipped with a serpentine belt that runs all of the accessories, so if that belt breaks, you can lose your power steering, water pump and charging system immediately. Inspect the engine and look at the belt (or belts) to see if there is visible damage, abnormal wear or small hairline cracks. Replace any belt that shows signs of wear. Even if a belt appears to be in good condition, it should be replaced every 50,000 miles as preventative maintenance.
Like belts, radiator and heater hoses are also made of rubber. Their condition should be checked periodically. Both the upper and lower radiator hoses can rupture from internal pressure and age without the driver knowing it. When that happens, the coolant spews out, and the engine can seize from excessive heat buildup.
In general, inspect all hoses for wear, including hairline cracks and soft, bulging spots. Hoses that come in contact with brackets or other metal parts are prone to wear in these areas. Even if the hoses pass visual inspection, we recommend changing all the water hoses every 50,000 miles
Make sure that your automobile is up to date on its service schedule.
Click Here to schedule a service appointment at your nearest Mile One Service Center.
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This Maryland town has been called "The town that fooled the British". |
The correct answer was St. Michael's.
The townspeople hung lanterns in the trees during the War of 1812,in doing this the British overshot their houses.
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